The information gathering and analysis process for the market of specific door-to-door transport information services addressing air passengers, is part of the Dora project activities. It will be comprised of four different approaches in order to get feedback from the targeted stakeholders in each research aspect: Desk research, In-depth interviews with market experts, User surveys and Workshops.
Thus, the global analysis of desk research findings, results of in-depth interviews with market experts, user surveys feedback and final conclusions analysis, will allow project partners to shape the DORA system requirements in a robust and well-structured way.
This online survey will evaluate current mobility behaviour and passenger expectations on a door-to-door journey planner with enhanced services, namely the DORA system. An important issue to explore will be the general acceptance of such a system by potential customers, therefore this survey is addressed to air passengers